harijpPrivacy Policy
This page describes what we collect when you use harijp and how we keep that data protected. We at harijp collect personal information—your email, phone number, identity documents, and payment details—to verify your account, process deposits and withdrawals, comply with anti-money-laundering regulations, and improve our service.
Our privacy practices follow Indonesian data-protection norms and international standards. We do not sell your information to third parties without your explicit consent. We encrypt sensitive data, limit access to authorized staff only, and retain records only as long as legally required. This policy applies to all harijp users across Jakarta, Surabaya, Bandung, Medan, and all other supported regions.
If you have questions about how we handle your data, contact our support team. We update this policy periodically; continued use of harijp after changes implies acceptance of the updated policy.
What We Collect on harijp
When you register on harijp, we collect essential information: your full name, email address, mobile phone number, and date of birth. We use these details to create your account and keep it secure. We also collect payment information—your preferred payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank details for mobile banking, local payment, online payment, e-wallet transfers)—to process deposits and withdrawals.
We require identity verification before your first deposit. This means we collect a photo of your official ID (KTP, passport, or driving licence) and a recent selfie. We use these to confirm you are who you claim and to meet regulatory requirements. We do not store these images longer than necessary for verification.
harijp also collects transaction data—every deposit, withdrawal, bet, and game outcome. We log your IP address, device type, and browser details when you access harijp. We track which games you play, when you log in, and how long you stay on the platform. This technical data helps us detect fraud, improve site performance, and understand user behaviour.
We never ask for your banking password
harijp payment flows always redirect you to your bank or wallet app. We do not request or store your password. If anyone claiming to represent harijp asks for your password, it is a scam.
How We Use Your Data on harijp
We use your personal information for these purposes: account creation and verification, payment processing, fraud detection, regulatory compliance (anti-money-laundering checks), customer support, and platform improvement. We do not use your data for marketing without your explicit opt-in permission.
Your transaction history on harijp is visible to you in your account dashboard. We keep this record so you can track your activity and we can respond to disputes. If you request a withdrawal and it does not arrive as expected, we use your transaction data to trace the payment through both harijp and your bank's systems.
We may share your data with payment processors (mobile banking, local payment, online payment, etc.) and banks (e-wallet, mobile banking, local payment, online payment) to complete transfers. We also share data with anti-money-laundering services and regulators if required by law. We do not sell or lease your data to marketers.
Data Security and Storage on harijp
harijp encrypts sensitive data—passwords, payment details, and ID documents—using industry-standard encryption. Our servers use firewalls, intrusion detection, and regular security audits. We limit access to your data to authorized harijp staff and payment processors only.
Our servers may sit outside Indonesia, but we comply with Indonesian data-protection standards. We retain your personal information only as long as legally required—typically three to seven years for transaction records, longer if required by regulators. Once you close your account, we delete most personal data within 90 days, except where law requires us to retain records.
Cookies and Tracking on harijp
harijp uses cookies—small files stored on your device—to remember your login status, language preference, and betting history. These cookies help us improve your experience and prevent fraud. We do not use cookies to track you across other websites.
You can disable cookies in your browser settings, but this may limit harijp functionality. We also use analytics tools to understand how users navigate our platform—which games are popular, where users encounter problems—but this data is aggregated and does not identify individuals.
Your Rights on harijp
You have the right to access, correct, or delete your personal data. To request your data, contact our support team with your account details. We will provide a copy of all information we hold on you within 30 days. If you find inaccuracies—for example, a misspelled name or wrong phone number—contact us to correct them.
You may also request that we delete your account and associated data. We will close your account and remove most personal information within 90 days, except where law requires us to keep records. Outstanding transactions or dispute resolution may delay deletion temporarily.
If you believe harijp misuses your data, you may lodge a complaint with your local data-protection authority or regulator. We cooperate with all official data-protection inquiries.
Third-Party Services on harijp
harijp integrates with payment providers (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) and anti-money-laundering screening services. These providers have their own privacy policies. We encourage you to review them. When you initiate a payment on harijp, you may be redirected to your bank or wallet's site—harijp is not responsible for their data practices.
We may use third-party analytics tools to understand platform performance. These tools do not collect personal data—only aggregated usage patterns. harijp may also partner with game providers (slot-game studios, live-dealer broadcasters) who operate under separate privacy terms.
Jurisdiction and Data Protection on harijp
harijp operates in jurisdictions where online gaming and sports betting are permitted by local law. Our data-protection practices comply with Indonesian regulations and international standards. If you use harijp from outside Indonesia, local data laws may also apply—you are responsible for understanding your own jurisdiction's rules.
We do not offer our services in jurisdictions where online wagering is prohibited. If we detect that you are accessing harijp from a restricted region, we may suspend your account and return your balance.
Contact Us About Data on harijp
If you have questions about how we collect, use, or protect your data, contact our support team via email, live chat, or phone. Our team speaks English and Indonesian and can explain our privacy practices in detail. We respond to data-protection inquiries within seven business days.
For data-access requests or deletion requests, provide your account email and full name. We verify your identity before releasing or deleting any information. This verification step protects your account from unauthorized requests.
harijp updates this privacy policy periodically to reflect changes in our practices or regulations. We notify users of material changes via email or in-app notification. Continued use of harijp after notification implies acceptance of the updated policy. If you disagree with changes, you may request account closure before the new policy takes effect.